Experience

Infrastructure, support, and cloud work across practical technical roles.

A timeline of work focused on Linux systems, platform support, monitoring, automation, troubleshooting, and cloud-oriented operations.

Tietoevry Industry

08/2025-present

Technical Specialist / Cloud & SaaS Adoption

Technical specialist work supporting cloud and SaaS adoption, internal platforms, operational improvements, and technical coordination across teams.

Key responsibilities

Support cloud and SaaS platform adoption with a focus on reliability and maintainability.
Investigate infrastructure issues across systems, access, automation, and service integrations.
Work with technical stakeholders to improve internal tooling and operational workflows.

Impact

Helped reduce operational friction by improving platform understanding and support paths.
Contributed practical troubleshooting and infrastructure context across changing technical environments.
Supported teams adopting more modern cloud-oriented operating models.

Utopia Analytics

08/2020-07/2025

Senior System Administrator

Senior Linux and infrastructure administration role covering more than 100 servers, production systems, monitoring, automation, and operational support for analytics environments.

Key responsibilities

Administer Linux servers and supporting infrastructure for production and internal services as part of the infrastructure team.
Maintain monitoring, alerting, backups, access controls, and operational documentation.
Automate routine administration tasks and troubleshoot service reliability issues.

Impact

Improved visibility into infrastructure health through Grafana, Kibana, and Zabbix monitoring practices.
Supported backup operations with tools including Borg and Barman.
Supported stable service delivery by handling complex infrastructure troubleshooting.

Earlier roles

Earlier IT Support / Consulting / Tier 3 Support Roles

Broad technical support and consulting background spanning escalation support, customer-facing troubleshooting, systems administration, and infrastructure problem solving.

Key responsibilities

Handle escalated technical issues requiring investigation across systems and networks.
Support customers and internal users with clear technical communication.
Document fixes, improve support processes, and identify recurring operational problems.

Impact

Built a strong operational foundation across support, consulting, and administration contexts.
Developed a practical approach to diagnosing issues under pressure.
Connected user-facing support needs with deeper infrastructure fixes.